Terms of service: payments, refunds and account rules

ProxySale (“the Service”, “we”) covers the website proxysale.biz, the cp.proxysale.biz control panel, the @proxysalebizbot Telegram bot and the support chat on the site. Its administration runs the Service.

Customer: anyone who signs up, tops up the balance or connects to our proxies. Account: the customer’s login in the control panel.

Suppliers: outside companies and people whose networks, IP addresses, servers and software keep the proxies alive. These include ISPs, carriers, data centers and owners of address pools.

Balance: the internal funds of an account, spent on packages and per-GB plans.

Signing up, paying or connecting to a proxy means you accept this agreement in full. If even one clause does not work for you, do not sign up or pay.

We sell proxy access through an account: unlimited packages for a period of time and per-GB plans. Contents, prices and conditions are those on the site and in the panel at the moment you pay.

The Service arranges the connection to proxy infrastructure. The links, IP addresses and servers your traffic passes through often belong to suppliers, who also maintain them.

ProxySale is not a telecom carrier or an internet provider. We do not own the whole address space your connections travel through.

Suppliers keep their own rules. They may pull single IPs or a subnet, close a port, drop a session, remove a country or city, lower speed or reroute traffic without asking us, and we answer for none of it.

The Service is meant for lawful work: collecting public data, SEO monitoring, checking your own sites and apps, research and learning.

The free proxies, their export and the other tools on the site work “as is” and are for reference.

A package gives you a list of addresses from the chosen regional pool for the paid period, with the thread limit of the package and the server IPs you authorize in the panel.

The IP count on the price list is a rough daily average. We do not guarantee an exact count at any moment: the list shrinks at night and on holidays and grows back by day, and a shorter list is not a fault.

We do not promise a set of countries, cities, providers or subnets, a share of any country, or how long an address stays in the list. The pool changes all the time.

Connections above the thread limit get refused. They look like dead proxies, so keep your software within the limit.

The first authorized IP comes with the package. Each extra one adds 10% to the package price.

Daily, weekly and monthly packages can pause for up to 7 days and then resume on their own. Hourly packages and the test run without pauses.

The Start, Max, Cell, Hybrid, Nitro and Cosmos plans are sold in whole gigabytes from 1 GB. Purchased traffic lasts 3 months from purchase, then the unused balance resets.

Per-GB plans use username and password access. Threads are unlimited, and the speed depends on the exit address and the target site.

Cosmos works only with IPv6-ready sites. Check your sites before you buy: a site without IPv6 support gives no right to a refund.

No per-GB plan guarantees that an IP will be held, including Max with a chosen term. If the exit device goes offline or the carrier changes the IP, the address changes before the term ends. That does not count as a fault of the Service, and we are not liable for it. Hybrid switches the address on every request, and a line with an IP in the login holds it only while that IP stays in the pool, with no guaranteed term. Cosmos switches the address on every request and keeps no sessions. A Nitro line keeps its address with no time limit while it stays in the pool.

Pools, country counts and address counts change. We do not guarantee a specific city, carrier, provider or range.

You top up the balance with crypto, a card or another method from the panel. Any commission charged by a bank, payment provider or blockchain is borne by the customer.

Funds are credited once they arrive, and a crypto transfer waits until the network gives the required confirmations. If the payer gets the address, network, amount or reference wrong, the consequences are theirs.

The balance has one purpose: paying for ProxySale services. It is not a deposit or a payment wallet and earns no interest.

Money on the balance cannot be withdrawn. Earnings from the affiliate program are the exception: you can cash them out in USDT from $50.

A balance left unused for six months expires.

Prices, plans, limits and payment methods can change without notice. New conditions apply to orders placed after they appear.

A verified customer can test any unlimited package free for an hour. Ask for the test in a ticket, in the chat, through the bot or by email; all channels are on the support page.

Per-GB plans come without a free test: buy 1 GB of the plan you need to check it.

Each customer gets one test. Accounts created to collect extra tests lose them and get blocked. We may refuse a test without giving a reason.

A service counts as delivered the moment access is issued: the package is on, the gigabytes are credited or the connection lines exist.

Paid services and top-ups are not refunded or exchanged. The exception is a case where the law directly prescribes a refund.

Sometimes we choose to extend a service, add traffic or put money back on the balance. Such a choice is voluntary, covers one case and does not become a rule.

No refund or compensation is owed for: bans of addresses, accounts or requests on target sites; supplier decisions from section 2; proxies that do not suit your software or task; traffic that ran out or expired; an IP change on a per-GB plan after the exit device went offline; an account blocked for a violation.

Carding, banking fraud, phishing, paying with other people’s cards or stolen money, and any other fraud.

Spam, that is unsolicited messages over email, messengers, social media, comment sections or web forms.

Unlimited packages keep ports 25, 465 and 587 open for mail, so lawful mailing to recipients who opted in is allowed there.

Mailing through the per-GB plans (Start, Max, Cell, Hybrid, Nitro and Cosmos) from an SMTP relay you run yourself or from software that resolves the MX record of the recipient and delivers on its own (Dark Mailer and similar tools). Port 25 stays blocked on Start, Max and Nitro. Start leaves 465 and 587 open so you can send from your own inbox at a webmail provider, plus IMAP and POP3 to manage your inboxes. Max blocks every mail port.

DDoS, flooding, password brute force, running leaked logins and passwords against other services (credential stuffing), vulnerability scanning and any access to systems, accounts or data without the owner’s permission.

Spreading malware or phishing pages and running botnets.

Child sexual abuse material, extremist content, threats, blackmail and stalking.

Bulk registration of fake accounts and rigging bids, prices or votes.

Evading sanctions or dealing on behalf of sanctioned persons, as well as getting around blocks that the law of your country imposes.

Running our proxies through public online checkers and posting them in open lists.

Attacking the Service itself: hunting for and exploiting its bugs, getting around its protection, loading its servers artificially, reselling access to an account.

Any other activity banned by law or by supplier rules.

Each person holds a single account.

Your password, list links and the credentials inside connection lines are for you alone. Never let another person into your account.

Any action taken via your account, its connection lines or the IPs you authorized is treated as yours.

An account is blocked for breaking this agreement, supplier rules or the law. Grounded suspicion also suffices, for instance when a supplier or an outside party files a complaint.

A block may come without notice and without a reason. An account blocked for a violation loses its balance, packages and traffic, with no compensation.

We may refuse service to any customer without stating why.

If we receive a complaint about a customer, we may pause access until the matter is clear and ask the customer to explain how the proxies are used. Silence or a refusal to answer is grounds for a block on its own.

Opening a fresh account to dodge a ban, or evading it in any other manner, gets all related accounts blocked.

The customer covers the costs their violation causes: handling complaints, claims from suppliers and third parties, legal help, within the limits the law allows.

The Service and the proxies come “as is” and “as available”, without warranties. There is no guarantee of uninterrupted work, speed or response time, a particular country or city, “clean” IPs, a share of live addresses, access to given sites, getting past anti-fraud systems and captchas, anonymity, or suitability for your goals.

Every target site makes its own call on an address: serve the page, ask for a captcha or block. Such a response is not a fault of the Service.

Why a customer needs proxies, what traffic goes through them, which software and accounts are used and what happens on other people’s resources is the customer’s choice and responsibility.

We are not liable for bans of your accounts on other platforms, lost profit, indirect losses or lost data, nor for what suppliers, payment systems, carriers and other outside companies do.

If the law still places liability on us, it is capped at the customer’s payments for the disputed service over the previous 30 days.

Breaks caused by events beyond our control are not our fault: decisions of authorities, sanctions, outages at suppliers, blockchains, payment providers or telecom operators, cyberattacks, accidents.

You earn 10% of every payment for unlimited packages and 5% of every payment for per-GB plans made by the customers you bring, for two years after each of them registers. The affiliate program page has the details.

Affiliate earnings go to the main balance without a threshold or to a USDT wallet from $50, and our team reviews every payout request. Your referral gets +25% on their first top-up, capped at $10. Self-referrals, fake accounts, spam and paid ads on our brand name cancel the earnings and can get the account blocked.

The privacy policy explains what data we receive, why and who gets it. It is part of this agreement.

When the competent authorities send a lawful request, we may disclose the account data we hold and how the account was used.

The agreement may be updated. A revised version takes effect as soon as it appears on this page, and if you keep using the Service, you accept it.

Send questions and claims to support: a ticket in the panel, the chat on the site, the @proxysalebizbot bot or support@proxysale.biz.

A claim should state the account email, order number, payment date and the problem, with evidence attached: screenshots, statements, messages. We review it within 30 days of the date all details are in.

If any clause of this agreement turns out to be invalid, the others stay in force.

Ask support about any point before you pay, and we will explain it.